Cancellation Policy

XG Coating strives to provide our customers with a seamless shopping experience. However, if you need to cancel your order, please review our cancellation policy below:

1.  Order Cancellation by Customer

  • Cancellation Period: Orders can be canceled within 12 hours of
  • Process: Submit a cancellation request via whatsapp to 018-388 1564
  • Refunds: If payment has been made, refunds will be processed within 7-14 working days after approval, depending on your payment
  • Exclusions: Orders that have already been shipped or are in transit cannot be

2.  Order Cancellation by Xg Coating

  • XG Coating reserves the right to cancel orders due to:
    • Product unavailability
    • Payment issues
    • Errors in product pricing or descriptions
  • Customers will be notified promptly, and a full refund will be issued for any payments

3.  Non-Refundable Items

  • Custom-made or personalized items
  • Promotional or discounted packages

4.  Contact Us

For assistance with cancellations, contact our customer support team:

Hotline: 018-388 1564
Email: info@xgcoating.com